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The Graphical Report page has a selectable drop-down list with the account name and number from the accounts that are listed on your Account page. This allows you to quickly view graphs for different accounts without going back to the account screen. Energy data may be viewed on a daily, weekly, monthly, or month-to-date basis.



  • Select the time period from the drop down box next to the word Period in the upper right corner of the screen.


  • To change the time period you may do any one of the following: manually type a new date, select the button to bring up a calendar or use the arrow keys.


  • Pass the cursor over the arrow keys to bring up a quick description of each key.


  • The following is a key to the functions of the arrow keys:


> One day forward
>> One week forward
>>> One month forward
>>>> One year forward

< One day backward
<< One week backward
<<< One month backward
<<<< One year backward


TIP Graphs will take longer to display when a month's data (2,880 15 minute-intervals) is selected as compared to a day's data (96 15-minute intervals). This is because it takes longer to display the larger quantity of data.


TIP If a graph is blank, go back in time to find when there is data to display on the graph. The graph defaults to today. If the data has not been updated as of today, there is nothing to display so the graph is blank.


Printing Graphs
Use the Print button or File > Print on Internet Explorer to print a graph. Set Print Properties to Landscape.


Frozen and Clone This feature allows you to compare usage from different time periods on one graph.

  1. Select one of the desired time periods on the graph, then select:

Channels > Account/Channel Preferences.

  1. Select the channel that you wish to view, then check Frozen and Clone for that channel.
  2. Click the Submit button. While viewing the graph, move back and forward in time to obtain the desired comparison.
  3. Frozen and Clone will stay active until you uncheck the boxes and click on the Submit button.
  4. Example: In the following example for DemoElectric, the green line shows usage for a week starting Monday February 23, 2009 (frozen time period) and the blue line shows usage for a week starting Monday February 25, 2008. Note that the data was selected so that the weekdays matched which allows you to easily compare weekday and weekend usage.


TIP To make the graph easier to view, select one channel of data at a time.

TIP Be sure to select the date that you wish to compare before selecting Freeze and Clone.



Electric Accounts

  • Data is displayed in 15-minute intervals starting on the hour; We Energies' electric meters are read in 15-minute intervals.


  • To ensure that a graph displays when you initially view your account, Graphics has been pre-formatted to display the kW channel for electric accounts. You can select the channels you want to view by selecting Preferences. See the Preferences section for more information.


  • If your account has more than one meter, you may display data for each meter or select summary to add the data for both meters.



  • The Average Typical Load (ATL) for accounts on Energy Coop rates is calculated every Monday through Friday from April 1 through September 30. This channel has ATL (ATL_KW) as part of its name. It may be selected to display on the graph page by going into Preferences. The purpose of this channel is to show how the actual usage and the ATL calculation compare when Energy Coop accounts are asked to curtail load.


Data Updates

  • Accounts that are read by meter readers are generally on the following rates: CG3 - General Secondary Firm => 30, 000 kWh per month and CG2 - General Secondary Firm =>10,000 to < 30,000 kWh per month. Accounts on CG3 and CG2 rates will usually have data about 1 to 2 weeks after the monthly meter read. There will be occasions where the interval data is not available due to some problem. In these situations, the data will display as zeros and the graph will be blank. Data that does not exist cannot be displayed.


  • Accounts on primary (customer has their own substation) rates are updated 2 to 3 times per month. There is no definite schedule for this manual process.


  • Accounts on Load Management rates (CP2M, CPFN, CP3, CP3A, CG2C and CG3A) also have the ability to dial their meters via MeterLink to obtain near "real time" meter reads without an additional charge. Electric meter data is available to within the most recent 15 minutes.


  • The ability to use MeterLink to call meters whenever you want data updates may be arranged for accounts on firm rates. A contract is required. See Energy Information Options for more information on the charges for this additional service.


Gas Transportation Accounts

  • Data is displayed for gas days in hourly intervals starting on the hour. Gas days start at 9 AM. Daily automatic data updates occur at 5 p.m.


  • If the graph appears blank, you will need to select one or more channels of data to display. See the Preferences section for information on how to select channels. Graphs may also appear blank if there is no data to display.


Weather Data

  • A channel with hourly temperature data has been added to each account. The data is from the weather station that is closest to the account.
  • The data is automatically updated every day at about 11 a.m. If your usage is weather sensitive, it may be useful to select the weather channel and the kW channel and view them on the same graph.


Copying Graphs to a Word Document

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